Field Service Technician – Power Systems Specialist
Are you a skilled Field Service Technician with expertise in servicing and maintaining uninterruptible power supply (UPS), backup power systems, batteries and power distribution equipment? We’re looking for an experienced professional with a strong technical background in electricity and batteries, a passion for problem-solving, and a commitment to outstanding customer service to join our Field Service team. This position will cover California and work with a wide variety of customers.
What You’ll Do
- Perform maintenance and repairs on single- and three-phase UPS systems, power quality, and distribution equipment.
- Provide expert technical support and advice to customers on operational and maintenance issues.
- Deliver exceptional customer service with clear and professional communication.
- Plan and manage maintenance activities efficiently to meet customer needs and maximize productivity.
- Maintain detailed service documentation and report all activities.
- Collaborate with colleagues and supervisors to ensure smooth operations and customer satisfaction.
What You Bring
- Experience: Minimum of 5+ years working as a Service Technician with UPS systems and/or emergency power systems. Hands-on experience with major UPS brands such as Vertiv, Powerware, Schneider, Liebert, Emerson, etc., is required.
- Technical Knowledge: Strong understanding of single- and three-phase systems, AC/DC circuit theory, and ability to interpret technical documents and schematics.
- Skills: Proficiency in using test equipment, effective communication, and a high level of organization for reporting and documentation.
- Education: Associate degree in electricity, electronics, or a related field is preferred, though relevant experience may substitute.
- Flexibility: Available for a rotating on-call schedule and willing to travel across California and out-of-state for short durations.
- Other Requirements: Clean driving record, ability to pass a background check, and computer literacy.
Compensation & Benefits
- Competitive base salary starting at $50/hr++ (DOE), plus OT when applicable
- Stable work schedule promoting work-life balance
- Paid holidays and PTO
- Comprehensive benefits including medical, dental, vision, and 401(k) plan
- Company vehicle, tools, phone and laptop provided
- Location: candidate can be based anywhere in the following areas – Los Angeles County, Riverside County, Orange County or San Diego County.
Why Join Us?
We’re a company committed to excellence in both our service and employee experience. If you’re passionate about critical power systems and thrive in a dynamic, customer-focused environment, we want to hear from you.
Apply today to become part of a team where your expertise makes a difference!
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