We are looking for a Bilingual Database Services Associate to maintain the database for a company that partners with Pharmacists to set prescription processing standards.
This role is clerical and customer focused in nature; validating provided information, populating forms according to strict standards, accurately entering information into the system, and requesting additional documentation from members of the association as needed.
Responsibilities:
- Learning company policies & procedures that are in place
- Maintain confidentiality of work materials and information
- Verifying pharmacy profile information and uploading documents to their records
- Ensuring online work queues are managed on time
- Answer calls and verify provider phone numbers
- Conduct research and ask probing questions to determine the status of a Pharmacy
- Ad-hoc projects as requested
Qualifications:
- Bilingual in Spanish/English
- Excellent data entry and telephone skills
- Comfortable working in multiple software systems at once
- High attention to detail and ability to work independently
$20.00 / hour
- Hybrid Position (in office T-Th each week, work from home M & F)
- Optional half days on Friday (can add 3 work hours of your choosing to your M-Th schedule)
- Temp-to-Hire work arrangement
- Excellent benefits and bonus offered once hired including wellness, bonus & 401K
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