Benefits Account Manager

Location: Scottsdale, Arizona (Hybrid)

A growing third-party administrator (TPA) is seeking a Benefits Account Manager to support employer-sponsored health plans and serve as a key point of contact for client relationships. This role is ideal for someone who understands the mechanics of health benefits administration and enjoys working closely with clients to ensure a high level of service, accuracy, and responsiveness.
In this position, you will manage a portfolio of employer groups, acting as the primary liaison between clients, brokers, and internal teams. You will help ensure smooth plan administration, resolve issues, and provide guidance on benefits-related questions while maintaining strong, long-term relationships.

Key Responsibilities

• Manage day-to-day service needs for a book of business consisting of self-funded employer health plans
• Serve as the primary point of contact for clients and broker partners, ensuring timely and professional communication
• Coordinate with internal departments including claims, eligibility, and customer service to resolve issues and ensure accurate plan administration
• Support open enrollment processes, plan implementations, and ongoing client education
• Review reports, monitor plan activity, and proactively identify opportunities to improve service delivery
• Maintain detailed documentation and ensure compliance with plan provisions and administrative processes

Qualifications

• 3+ years of experience in health benefits, preferably within a TPA, carrier, or brokerage environment
• Strong understanding of self-funded health plans and benefits administration
• Ability to manage multiple client relationships and priorities in a fast-paced environment
• Excellent communication and problem-solving skills with a high level of attention to detail
• Proficiency with Microsoft Office; experience with benefits administration systems or reporting tools is a plus

Compensation and Benefits

• Competitive base salary based on experience
• Comprehensive benefits package
• Opportunity for long-term growth within a stable and expanding organization

This is a high-visibility role where you will directly impact client satisfaction and retention while working alongside a collaborative and experienced team in the health benefits space.

Salary: $50-$70,000 DOE
Scottsdale, AZ

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